Average Reviews:
(More customer reviews)I bought the HP Scanjet 3500c 2 weeks ago (Christmas 2002) and found it did a great job scanning black and white drawings.
The Scanjet driver software looks very similar to the HP Scanjet II software but the implementation of this "modern" release made using the scanner slow and a chore both via the TWAIN interface or the included HP software. This software was obviously thrown over the wall and into production without any thought to making life easy for the user.
The major problem with the software is how it will automatically crop black and white (BW) documents incorrectly. I had to hand reset each page after a preview or I'll end up cutting off the upper margin of the page and scanning the cover on the bottom. Yes HP, the auto-crop check box is unchecked.
I scan mostly BW documents. I want to set the scanner to scan 8.5x11 every time and simply can't. I have to manually reset the scan area EVERY page. So the software is half baked but at least it didn't crash. I would have kept the scanner if that was the only problem I could report.
I was playing around with different originals and stumbled across a serious problem when scanning originals at 600 or greater. The RED color channel is stuck "on" 100%. This causes the photos to have a serious reddish hue to them (or BW scans using the RED channel to be all white). This only happens when the resolution is set at 600 or greater. Is this a HP hardware or a HP driver problem? I don't know but it's serious. The HP web site is no help and has not updated the 3500c drivers in the 4 months since release v1.0 was chucked out the door.
The software annoyances, red channel problem, and 90 day warranty made me decide not to chance exchanging the scanner for another HP an being left hanging after 90 days while other manufacture's backup their products for a full year.
I returned the scanner and will not purchase anything HP (to include Compaq now that they've merged with HP) that has to do with PC's (I was witness to a bad HP Pavilion computer experience 4 years ago) or photo imaging. Somewhere between the Scanjet II and today HP made their software harder to use, is content to ship products rushed to market, and reduced their warranty to 90 days.
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The HP Scanjet 3500c scanner boasts a slim profile and provides sharp 1,200 dpi scans in rich 48-bit color. You can scan, copy, and even e-mail images using the scanner's one-touch buttons, making these functions easy enough even for beginners.
An economical solution for home offices and students, the Scanjet 3500c can scan photos, text, graphics, and 3-D objects, making it ideal for general-purpose use--everything from presentations to managing family photos. The relatively intuitive software turns printing, e-mailing, and posting images to the Web into simple step-by-step processes.
An optional 35mm transparency adapter lets you process negatives and slides. The unit is backed by a 90-day limited warranty.
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